Frequently Asked Questions
Find answers to common questions about our home fragrance and wellness products.
Are Pura fragrances safe for pets and children?
Yes, all Pura fragrances are created using clean, non-toxic ingredients that are safe for both pets and children when used as directed.
How long does a single fragrance vial last?
On average, a fragrance vial lasts approximately 350 hours on a medium intensity setting.
Can I control the scent intensity?
Absolutely. You can customize the scent intensity and schedule through the Pura smartphone app.
Do I need a Wi-Fi connection to use Pura devices?
Yes, a 2.4GHz Wi-Fi connection is required to set up your device and control it remotely via the app.
Are your fragrances ethically sourced?
We pride ourselves on sourcing high-quality, sustainable ingredients and partnering with world-renowned perfumers who prioritize ethical practices.
Can I use Pura in large rooms?
Pura is designed to effectively scent rooms up to 1,000 square feet. For larger open-concept spaces, we recommend using two devices.